Privacy Policy

Data Protection Notice

1. Data Controller Ferraroni Signature Hair Spa (Chifer S.R.L.S.) acts as the Data Controller under the General Data Protection Regulation (GDPR). Our contact details are:

• Address: Via XX Settembre, 65
• Email: info@ferraronisignature.com
• Phone: +39 0835 188 16 56

2. Types of Personal Data Collected We may collect and process the following categories of personal data:

• Identification Data: Name, surname, and contact details (email, phone number, address).
• Transaction Data: Payment details, purchase history.
• Usage Data: Information on how you use our website and services.
• Marketing Preferences: Your preferences regarding receiving promotional communications.

3. Purposes of Processing We collect your personal data for the following purposes:

• To provide our services, manage bookings, and payments.
• To comply with legal obligations.
• To improve our services and the functionality of the website.
• To send promotional communications, with your consent.

4. Legal Basis for Processing The processing of personal data is based on:

• Contractual necessity (e.g., managing bookings and providing services).
• Legal obligations (e.g., tax and accounting regulations).
• Legitimate interests (e.g., improving our services).
• Consent (e.g., for marketing communications).

5. Data Sharing We do not sell your personal data. However, we may share your data with:

• Service providers (e.g., payment processors, marketing tools) acting as data processors.
• Legal or regulatory authorities when required by law.

6. International Data Transfers If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards, such as:

• Standard contractual clauses approved by the European Commission.
• Transfers to countries with adequacy decisions by the European Commission.

7. Data Retention Personal data is stored only for as long as necessary for the purposes outlined above or as required by law. Retention periods are:

• Financial data: 10 years (for legal compliance).
• Marketing data: Until consent is withdrawn.

8. Your Rights Under the GDPR, you have the following rights:

• Right of access: Request a copy of your personal data.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Request the deletion of your data.
• Right to restriction: Limit the processing of your data.
• Right to data portability: Receive your data in a structured format.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: Withdraw your consent at any time.

To exercise your rights, contact us using the details above. We will respond within one month.

9. Security Measures We implement appropriate technical and organizational measures to ensure data security, including:

• Data encryption.
• Access control and authentication.
• Regular security audits.

10. Cookies and Tracking We use cookies to enhance your browsing experience. For detailed information on the cookies we use and your options, please refer to our Cookie Policy.
11. Updates to the Privacy Policy We may update this policy from time to time. Changes will be posted on our website with a revision date. We encourage you to regularly review the policy.
12. Complaints If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU country where you reside.
13. Contact Us For any questions about this policy or your personal data, contact us:

Email: info@ferraronisignature.com
Phone: +39 0835 188 16 56

Last updated: December 2024